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Mark your calendars for
April 19-20th!
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You won’t want to miss this chance to hear how we’re bringing reliability to life for teammates and customers, with keynote speakers:
• James Manchester, Chief Reliability Officer
• Brooke Pruter, SVP of Customer Experience Strategy & Operations
• Jim Samaha, SVP of Operations for Comcast business
Subject matter experts will share a variety of reliability stories and interactive demos, showcasing progress in our relentless pursuit of reliability. You’ll also learn more about how we can quickly identify network issues, outside and inside the home, see how Xfinity gateways outperform customer-owned devices, experience the proactive reliability communication that we send to customers – and much more.
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The Reliability Showcase is a two-day event,
featuring the same content on either day:
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In-Person:
Wednesday, April 19
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• When: 10 am – 1 pm ET
• Where: Product Experience Center (PXC) – CTC 20
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Prizes and light bites will be available to attendees.
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Virtual:
Thursday, April 20
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• When: 2 pm – 3:30 pm ET
• Where: Teams Live Event
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Attendees will have the chance to win prizes.
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TPX: Relentless About Reliability
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Learn why reliability is important to our customers and our business and how we can play a role in strengthening reliability in our everyday work.
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Proactive Notifications with Xfinity Intelligent Telemetry
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See how telemetry data is used to proactively detect, isolate, and resolve customer issues before they even contact us.
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Help Drive Reliability
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Submitting employee product feedback makes a big impact on customer experience and our commitment to reliability. You can help by providing your feedback through Xfinity Assistant.
Don't have an Xfinity Promoter Experience (XPE) account?
You can submit product feedback through this form.
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We'd Love Your Feedback
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How are you enjoying the PX Newsletter?
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Want more PX?
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PX keeps you connected to the newest product innovations and works with incredible teams (and initiatives) to amplify our core product messaging and benefits. Visit our website to learn more, and:
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